Privacy Policy

Last updated: 22 October 2026

Indri is a brand of Piccadily Agro Industries Limited ("Piccadily", "we", "us"). We respect your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you submit the form on www.indri.com (the "Website"), in line with the Digital Personal Data Protection Act, 2023 ("DPDP Act") and the Digital Personal Data Protection Rules, 2025.

Registered Office: Village Bhadson, Umri-Indri Road, Tehsil Indri, District Karnal, Haryana – 134109, India Corporate Office: G-17, JMD Pacific Square, Sector-15 (Part-2), Gurugram, Haryana – 122002, India

1. Personal data we collect

Through the form on our Website we collect only:

  • Name
  • Phone number
  • Email address
  • City

We do not ask for any other personal data through this form.

2. Why we collect it

We use this data only to:

  • Respond to your enquiry.
  • Contact you by phone, SMS, WhatsApp or email about visiting our distillery visitor centre, including information, bookings, confirmations and follow-up.
  • Keep a record of your enquiry and our communication with you in our customer relationship management (CRM) system.
  • Comply with the law.

We will not use your data for any other purpose without asking for your consent again.

3. Your consent

We collect and use your data only with your consent, which you give by ticking the consent box and submitting the form. You may withdraw your consent at any time by writing to us at the contact details in Section 8. Once you withdraw, we will stop using your data and delete it, unless the law requires us to keep it. Withdrawal does not affect anything we did before you withdrew.

4. Who we share your data with

We do not sell your personal data. We share it only with:

  • Service providers who help us run our website, CRM, email, SMS/WhatsApp and cloud storage, and who are bound by contract to protect your data and use it only on our instructions.
  • Our employees and team members who need it to deal with your enquiry.
  • Government authorities, courts or regulators, where the law requires.

Our service providers may store data on servers in or outside India. We transfer data outside India only as permitted by Indian law.

5. How long we keep your data

We keep your data for up to 24 months from your last interaction with us, and then delete it. We may keep it longer only where the law requires.

6. How we protect your data

We use reasonable security measures such as encrypted (HTTPS) connections, access restricted to authorised staff, password protection, and contracts requiring our service providers to protect your data. If a personal data breach affects you, we will inform you and the Data Protection Board of India as required by law.

7. Your rights

Under the DPDP Act, you have the right to:

  • Know what personal data of yours we hold and how we use it.
  • Ask us to correct or update your data.
  • Ask us to erase your data.
  • Withdraw your consent at any time.
  • Make a complaint to us about how your data is handled.
  • Nominate another person to exercise these rights on your behalf if you die or become unable to do so.

To use any of these rights, contact us using the details in Section 8. We will respond within the time required by law and in any case within 90 days. If you are not satisfied with our response, you may complain to the Data Protection Board of India.

8. Contact and Grievance Officer

For any question about this Policy, to exercise your rights or to make a complaint, contact our Grievance Officer:

Grievance Officer, Piccadily Agro Industries Limited G-17, JMD Pacific Square, Sector-15 (Part-2), Gurugram, Haryana – 122002, India Email: info@piccadily.com Phone: +91-124-4300840 (Monday to Friday, 10:00 AM to 6:00 PM IST)

9. Age

Our visitor centre experience is for adults who are of legal drinking age. We do not knowingly collect personal data from anyone under 18. If you believe a minor's data has been submitted to us, please contact us and we will delete it.

10. Changes to this Policy

We may update this Policy from time to time. The latest version will always be on this page, with the "Last updated" date above. If a change materially affects how we use your data, we will ask for your consent again where the law requires.

11. Governing law

This Policy is governed by the laws of India. Courts at Gurugram, Haryana have jurisdiction, subject to applicable law.

© Piccadily Agro Industries Limited

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